Introduction
CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com, participate in our tournaments, or use any of our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. By accessing our website or using our services, you consent to the collection, use, and disclosure of information in accordance with this policy.
Information We Collect
We collect information in several ways when you interact with our website and services:
Personal Data
We may collect personal identification information, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Payment information (when purchasing services or registering for tournaments)
- Gaming platform usernames and IDs
- Profile pictures
Non-Personal Data
We may also collect non-personal information when you interact with our website, including:
- Browser type and version
- Operating system
- IP address
- Device information
- Referral source
- Length of visit
- Page views
- Website navigation paths
How We Use Your Data
We use the information we collect for various purposes, including:
Personal Data
- Creating and managing your account
- Processing tournament registrations and participation
- Processing payments and refunds
- Providing customer support
- Sending administrative information, such as updates about tournaments or changes to our terms
- Sending marketing and promotional communications (with your consent)
- Responding to inquiries and offering support
- Requesting feedback and contacting you about your use of our services
- Verifying your identity for security purposes
Non-Personal Data
- Analyzing website usage to improve user experience
- Troubleshooting technical issues
- Generating anonymous statistical data
- Preventing fraudulent activity and enhancing security
- Developing and testing new products and features
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access - You have the right to request copies of your personal data.
- Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure - You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing - You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at info@csgaminghub.com. We will respond to your request within 30 days.
Cookies Policy
What Are Cookies
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognize you and make your next visit easier and more useful to you.
How We Use Cookies
CS Gaming Hub uses cookies for various purposes, including:
- Essential cookies: These cookies are necessary for the website to function properly.
- Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features.
- Analytics cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Advertising cookies: These cookies are used to deliver advertisements more relevant to you and your interests.
Types of Cookies We Use
- Session Cookies: These are temporary cookies that expire when you close your browser.
- Persistent Cookies: These remain on your device until you delete them or they expire.
- First-Party Cookies: These are cookies that we place on your device directly.
- Third-Party Cookies: These are cookies placed on your device by our partners and service providers.
Your Choices Regarding Cookies
You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can also delete cookies that have already been set.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Data Sharing and Disclosure
We may share your information in the following situations:
- Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or legal proceedings.
- Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or as evidence in litigation in which we are involved.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Children's Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
CS Gaming Hub
Flat 46l Evie Plain, Turnertown TA1 3TF
Email: info@csgaminghub.com
Phone: +44 385 819 2821
